Chase Rewards

I do not use much for credit cards. My wallet had consisted of a Capitol One Card and a debit card for my bank account and one for my mother's account. I rarely use Mom's but used the Cap1 on a routine basis and pay off monthly.
Recently I used Cap1 to purchase medical supplies for my mother on line, I also used mom's card at this same business (Durable Medical Express). For my mom's card it is the only other company other than her pharmacy that the card has been used for.
Within a couple weeks Cap1 called me for fraudulent charges...the iPad I had just bought and music, these are common charges for me. They failed to note the Asian Dating Service and Flowers to China....idiots!!! They did credit them immediately and closed that card. Chase on the other hand called within minutes of mom's card being used to purchase tickets from British Airways, at least someone has my back.
It gets worse, in all this I had scheduled a payment but because they sent out a new card the scheduled payment did not show and i thought I had to re-submit it. Now Cap1 has $1200 of my money that they wont give back for two billing cycles. When I just wanted the money back it was going to be 15 days which also upset me and why I decided to close the card.
So I found NO REWARDS WITH CAPITOL ONE!!!!